How DANA And QRIS Data Is Used
This Privacy Policy applies to information you provide when opening an account, completing phone verification or contacting our support route. We may process account identifiers, login events, device details, security records and transaction references so we can match a wallet action with the correct account. For
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DANA, OVO, GoPay and QRIS, we use payment status and reference details to check whether a request reached the intended account; we do not need your wallet password. Bank transfer and virtual account references may also appear in our records when you choose those routes. We
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retain records for the period needed for security, dispute handling and legal duties. Access or eligibility depends on local law, and this policy applies only to services available in your region. If you use a phone in Medan or elsewhere in Indonesia, the same account and
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device rules apply.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.